Privacy Policy

WHAT INFORMATION DO WE COLLECT?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

WHAT DO WE USE INFORMATION FOR?

Any of the information we collect from you may be used in one of the following ways:

TO PERSONALIZE YOUR EXPERIENCE

(your information helps us to better respond to your individual needs)

TO IMPROVE OUR WEBSITE

(we continually strive to improve our website offerings based on the information and feedback we receive from you)

TO IMPROVE CUSTOMER SERVICE

(your information helps us to more effectively respond to your customer service requests and support needs)

TO PROCESS TRANSACTIONS

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

TO ADMINISTER A CONTEST, PROMOTION, SURVEY OR OTHER SITE FEATURE TO SEND PERIODIC EMAILS

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

HOW DO WE PROTECT YOUR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

ANONYMOUS INFORMATION

Cookies. A cookie is a string of information that is sent by a web site and stored on your hard drive or temporarily in your computers memory. We may employ cookie technology to help you move faster through our site. We may employ cookie technology to estimate our total audience size and traffic and to help us improve our sites experience by measuring which site areas are of greatest interest to users. You can turn off the ability to receive any of these cookies by adjusting the browser in your computer, but you should note that if you do so, this may materially affect the functionality of the site and the information you can access through it.

We collect anonymous data when you visit most pages on the site. Your visit may automatically provide us with data that is not linked to your personal information, such as your IP (Internet Protocol) address, browser type, operating system, domain name, access times, and referring web site addresses. Some parts of the site use embedded pixel or Javascript technologies to facilitate your use of the Web site and to track general traffic. We use your anonymous data to obtain general statistics regarding the use of the site and its specific web pages and to evaluate how our visitors use and navigate our site on an aggregate basis. We do not link your anonymous data with personal data.

We use Google Analytics, Google AdWords Conversion tracker, and other Google services that place cookies on a browser across the website. These cookies help us increase the websiteís effectiveness for our visitors. These cookies are set and read by Google. To opt out of Google tracking, please visit this page: https://www.google.com/policies/technologies/ads/

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

We use AdWords re-marketing to market our sites across the web. We place a cookie on a browser, and then a 3rd party (Google) reads these cookies and may serve an ad on a 3rd party site. You may opt out of this ad serving on Google's opt out page. If you are concerned about 3rd party cookies served by networks, you should also visit the Network Advertising Initiative opt-out page: https://www.networkadvertising.org/choices/

DO WE USE COOKIES?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. 

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.

DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their account and going to the 'Edit Profile' page.

CHILDREN'S ONLINE PRIVACY PROTECTION ACT COMPLIANCE

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 21 years old or older. 

YOUR CONSENT

By using our site, you consent to our online privacy policy.

PERSONAL INFORMATION AND OTHER INFORMATION WE COLLECT

KLOUD5 collects both “Personal Information” and “Other Information” about its customers.  KLOUD5 defines “Personal Information” as information that it can directly associate with a specific person without additional information. Examples of Personal Information include a name or an email address. KLOUD5 defines “Other Information” as information that it cannot directly associate with a specific person without the aid of additional information.

We may combine Other Information and Personal Information and when we do we treat all of the combined information as Personal Information.  We combine the Personal Information and the Other Information that we collect through KLOUD5 Products with information received from other sources, both online and offline.  For example, we may combine information collected from products purchased on KLOUD5.store website with information we collect through your use of our website and other partner shopping apps, in connection with KLOUD5 sponsored events, or from your phone or email communications with us.   

ANALYTICS PROVIDERS

We may work with certain third parties to collect Personal Information and/or Other Information and to engage in analysis, auditing, research and reporting of such information.  These third parties may use web logs, pixels, tags, SDKs, or other tracking mechanisms or set and access cookies on your computer, mobile phone, tablet, or other device to collect information from a users browsing and shopping behavior (for KLOUD5 website visits only).  We may also use service providers that enable us to better collect and control data from KLOUD5.store and direct it to third-party analytics providers. The use of online tracking mechanisms by these third parties is subject to those third parties’ own privacy policies, and not this Policy.

SHARING FOR LEGAL AND OTHER PURPOSES

KLOUD5 also may use or share your information with third parties:

To respond to subpoenas, court orders, or legal process, or to establish, protect, or exercise our legal rights or defend against legal claims; When we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to our property or the physical safety of any person, or violations of our recommended usage instructions and applicable terms and conditions; To facilitate the financing or insuring of our business or a disposition of all or part of our business or assets; or As otherwise permitted or required by applicable law.

AGGREGATED INFORMATION

From time to time, KLOUD5 may also create and then share anonymized and aggregated information about Catalyst customers, such as by publishing a report on trends in the usage of products.

CHILDREN’S PRIVACY

KLOUD5 Products are not directed to children under the age of 13, and KLOUD5 does not knowingly collect any information from anyone under the age of 13.  Only persons 21 years of age and older may visit our webpage.

SECURITY

KLOUD5 takes steps believed by it to be commercially reasonable to protect user personal data against loss or unauthorized access, use, modification, or deletion.  However, no security program is foolproof, and thus we cannot guarantee the absolute security of your Personal Information or your Other Information.

SPECIAL NOTE FOR USERS FROM OUTSIDE THE UNITED STATES

The information that KLOUD5 and third parties collect from our website is transferred to and processed in the United States for the purposes described in this Policy.  KLOUD5 also may subcontract the processing of your data to, or otherwise share your data with, affiliates or third parties in the United States or countries other than your country of residence.  The data-protection laws in these countries may be different from, and less stringent than, those in your country of residence. By using KLOUD5 products, you expressly consent to such transfer and processing.

ADDITIONAL INFORMATION

Depending on where you live, you have the right to know what information we collect and store about you. You also have to right to request us to remove your data if it's no longer needed or used by us. If you would like to talk to someone on our team about your information, please email bluegrassventuresllc@gmail.com

We reserve the right to amend this Policy at any time.  We will make the revised Policy accessible through our website, so you should review the Policy periodically.  Any such amendments to this Policy may apply to information we collect in the future as well as any information we obtained prior to such amendment.  If we make a material change to the Policy, you will be provided with appropriate notice.

If you have any questions or concerns about this Policy or about the information that KLOUD5 collects about you or if you would like to update or change that information, please send us an email by using the “Contact Us” link on the company’s website, https://kloud5.store

You may also contact us at 1-937-474-5359.

Or send a letter to:

KLOUD5 By Nelly

Attn: Customer Service

965 Capstone Cir. #313

Miamisburg, OH 45342

CHANGES TO OUR PRIVACY POLICY

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on 10/12/2020

CONTACTING US

If there are any questions regarding this privacy policy you may contact us using the information below.

 

KLOUD5 By Nelly

www.kloud5.store

bluegrassventuresllc@gmail.com

965 Capstone Cir. #313

Miamisburg, OH 45342